A good billing agency can make or break a medical practice. Physicians and office managers can choose among qualified medical billing companies in Fort Wayne in their area. They may elect an offshore company as well if costs are an issue. In any case, costing is central to the back office and is often neglected by busy staff. Use the following rules to guide your decision.
Your first priority will be the various business services offered. Are they limited or comprehensive and in either case do they meet your needs? Ask to see a description along with testimonials regarding results. Weigh all factors uniformly to find a great match. You may have a preference as to the size of an agency depending upon the quality of the customer service and communication. If it makes a difference to you, it should be on your check list. Each type of business has its assets and you may want a variety of back-office services for everyday tasks.
When comparing companies, you will want to ask for testimonials. Of course, you expect them to be positive. You will also want to know the scale of the typical practice. Aggressive follow up should be noted as it will impact revenues on a regular basis. Having good skills with insurance company reps goes without saying. It can make or break the relationship. Collection staff must be persistent and tenacious to prevail. The ability to contact the right government officials for Medicare claims is a plus.
Other qualities to look for when hiring a new service include confidentiality. It is of the utmost importance alongside timeliness of invoicing and insurance claim filing. Privacy is the purview of the 1996 federal HIPAA act and the rules must be strictly adhered to.
Confidentiality and privacy are major concerns when it comes to private medical claims and collection procedures. Ask about the company's policy and what safeguards are in place. Patient information is deemed as sensitive by law and it must be protected.
Fees are a major consideration when all is said and done. You will select an agency that is reasonable all things being equal. It might be best to opt for a flat rate rather than a percentage of revenues if your medical practice is particularly large. Some specialty services are adept at a particular branch of medicine. This may warrant a higher fee. Decide if it is necessary since most companies know universal billing systems.
An understanding of ASP and Unix-based systems is a plus. Furthermore, any agency must know all medical diagnosis codes for insurance purposes. Experience in the field may count more than a specific specialty. Keeping up to date is relevant. Ask about training programs for staff and how they stay current with the laws. Finally, ask about the technological resources used by the business and the equipment that interfaces with Palm and PDA billing. Everything has its important place in the larger scheme of things.
Selecting a good medical agency can make or break a business by controlling cash flow. Talk about their philosophy in managing your revenue stream. Match up your requirements with their skills for optimal results. It can mean the difference between a weak or strong practice.
Your first priority will be the various business services offered. Are they limited or comprehensive and in either case do they meet your needs? Ask to see a description along with testimonials regarding results. Weigh all factors uniformly to find a great match. You may have a preference as to the size of an agency depending upon the quality of the customer service and communication. If it makes a difference to you, it should be on your check list. Each type of business has its assets and you may want a variety of back-office services for everyday tasks.
When comparing companies, you will want to ask for testimonials. Of course, you expect them to be positive. You will also want to know the scale of the typical practice. Aggressive follow up should be noted as it will impact revenues on a regular basis. Having good skills with insurance company reps goes without saying. It can make or break the relationship. Collection staff must be persistent and tenacious to prevail. The ability to contact the right government officials for Medicare claims is a plus.
Other qualities to look for when hiring a new service include confidentiality. It is of the utmost importance alongside timeliness of invoicing and insurance claim filing. Privacy is the purview of the 1996 federal HIPAA act and the rules must be strictly adhered to.
Confidentiality and privacy are major concerns when it comes to private medical claims and collection procedures. Ask about the company's policy and what safeguards are in place. Patient information is deemed as sensitive by law and it must be protected.
Fees are a major consideration when all is said and done. You will select an agency that is reasonable all things being equal. It might be best to opt for a flat rate rather than a percentage of revenues if your medical practice is particularly large. Some specialty services are adept at a particular branch of medicine. This may warrant a higher fee. Decide if it is necessary since most companies know universal billing systems.
An understanding of ASP and Unix-based systems is a plus. Furthermore, any agency must know all medical diagnosis codes for insurance purposes. Experience in the field may count more than a specific specialty. Keeping up to date is relevant. Ask about training programs for staff and how they stay current with the laws. Finally, ask about the technological resources used by the business and the equipment that interfaces with Palm and PDA billing. Everything has its important place in the larger scheme of things.
Selecting a good medical agency can make or break a business by controlling cash flow. Talk about their philosophy in managing your revenue stream. Match up your requirements with their skills for optimal results. It can mean the difference between a weak or strong practice.
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